151 Band

Sunday, September 19, 2010

OMG! Seriously? Like, No Way, Dude!

Wait staff are critical to the success of any restaurant.  Service needs to be prompt, courteous, knowledgeable and enjoyable.  I know many people who have made a good living working as a waiter or waitress, so what you're about to read is in no way a discredit to those in the service industry.  But this really happened.

Decided to make a call to the local Buffalo Wild Wings locale in Edmond (not known for their prompt OR courteous service) to see if my Seattle Seahawks game or the Washington Redskins game would be broadcast on their big screens.  The conversation kind of went like this:

BWWW (Buffalo Wild Wings Waitress):  Buffalo Wild Wings.
Me:  Hey there.  I was wondering if you would be airing either the Seattle Seahawks against the Denver Broncos or the Washington Redskins against the Houston Texans this afternoon.

BWWW:  What?
Me:  Will you be showing the Seahawks or Redskins on your widescreens this afternoon?

BWWW:  Right now we have Cincinnati on and I think Dallas or something.
Me:  I meant later this afternoon.

BWWW:  What teams?  
Me:  Seattle Seahawks playing the Denver Broncos or Washington Redskins playing the Houston Texans.

BWWW:  Is that football?
Me:  Um, yes.

[At this point, my wife is laughing, asks for my cell phone.]

Wife:  Can I talk to a manager, please?
BWWW:  Sure!

BWW Manager:  This is _____ can I help you?
Wife:  Yes, will you be airing either the Seahawks or the Redskins this afternoon.

BWW Manager:  Absolutely.
Wife:  Thank you!

What a day.